Delivery Time:

• United States: Orders typically arrive in 14-20 days.
• Europe: Orders usually take 7-14 days to reach their destination.

Please note that delivery times may vary depending on factors such as location, customs processing, and shipping carrier. Once your order has been shipped, you will receive a tracking number to monitor its progress. If you need more specific information, feel free to contact our customer support team!

We offer a 7-day return and exchange policy. If you are not satisfied with your purchase, you can return the item within 7 days of receiving it for a full refund or exchange, as long as the product is in its original, unused condition and packaging.

If the item is damaged, defective, or you received the wrong product, we will provide a free return and either a refund or resend the correct item. Please contact our customer support team to initiate the return or exchange process.

For returns, we will provide you with a return shipping label and tracking number.

Note: Shipping fees are non-refundable.

You can change your shipping address in two ways:

1. During Checkout: When placing an order, you can enter or update the correct shipping address in the Shopping Cart before completing the purchase.

2. After Placing an Order: If you’ve already placed the order, log into your account, go to “My Account”, click on “My Orders”, and select the order you wish to update. You can modify the address before the package is shipped.

Please make sure to update the address before the shipment is dispatched. Once the order has been shipped, we cannot change the shipping address.

Once your order has been shipped, we will provide you with a tracking number. You can track the status of your order by following these steps:

1. Log into your account: Go to “My Account” > “My Orders” to view your order details and tracking number.

2. Use the tracking number: You can enter the tracking number on the shipping carrier’s website or use 17track.net to track your package’s journey.

This will provide you with real-time updates on your order’s location and expected delivery date. If you have any issues tracking your order, feel free to contact our customer support team.

You can easily reach our customer support team through the following methods:

1. Submit a Request: Visit our Contact Us page on the website and submit a request. Our support team will get back to you as soon as possible.

2. WhatsApp: For faster assistance, you can also contact us via WhatsApp at +8613326470357. We’re available to help with any questions or concerns you may have.

Our team is here to provide you with the best possible service!

If you entered an incorrect shipping address, please contact us immediately. You can update your shipping address before the package is dispatched. If the order is still being processed, we’ll correct the address for you.

However, once the package has been shipped, we are unable to change the shipping address. To avoid delays or issues, please double-check your shipping details before completing your order. Our customer support team is available to assist you!

We offer worldwide shipping, so we likely ship to your country! If you’re unsure whether we ship to your specific location, please contact our customer support team with your country details, and we’ll confirm the shipping options available for you. We strive to deliver your items wherever you are!

In most cases, we will try to ship your items together in one package. However, if you’ve ordered multiple items with different availability or from different warehouses, they may be shipped separately.

You will receive a tracking number for each package, so you can track the delivery status of all items. If you have any specific concerns or questions about your order, feel free to reach out to our customer support team.